The Northeast Texas Community College Professional Driving Academy continues to grow and supply high-demand CDL drivers to the local area. Two new students recently graduated from the program.
As I was preparing to write this article on how to deal with difficult people, I originally intended to entitle it “Grumpy Old Men” after one of my favorite movies from 1993. Then it hit me -that’s not true. It’s not just men who can be grumpy, nor can it be just old men. If the truth be told, difficult “grumpy” people come in all ages, all sexes, shapes and sizes and they seem to be all around. So how do you deal with these difficult “grumpies”?
Everybody has a day that they consider their “rock bottom.” And rock bottom can be a night and day difference depending on your own individual life. It could be as bad as going to jail or losing a loved one. It can also be something like, “business has been so bad for me this year that I had to get a Jaguar instead of the Maserati that I wanted.” One might seem trivial and insignificant to others who don’t live that type of life.
